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Employment Agreement - Novell Inc. and Kim A. Sheffield

June 5, 2002



Mr. Kim A. Sheffield
Vice President, eBusiness Technology
SilverStream Software, Inc.
Two Federal Street
Billerica, MA  01821-3559

Dear Kim:

As you know, Novell, Inc. is currently negotiating with SilverStream Software,
Inc. to enter into a merger agreement with SilverStream and Novell Subsidiary, a
wholly-owned subsidiary of Novell ("Novell Subsidiary") (the "Merger
Agreement"), pursuant to which Novell Subsidiary will make a cash tender offer
to acquire all of the outstanding stock of SilverStream (the "Offer"). After
consummation of the Offer, Novell Subsidiary will be merged with and into
SilverStream, with SilverStream becoming the surviving corporation and a
wholly-owned subsidiary of Novell (the "Merger").

The purpose of this letter agreement is to (i) confirm the terms of your
continued employment with SilverStream after consummation of the Merger, (ii)
confirm your reaffirmation of the terms of SilverStream's Standard Employee
Agreement, as set forth on Exhibit A (the "SilverStream Agreement"), or, if you
have not previously executed the SilverStream Agreement, your agreement to the
terms of the SilverStream Agreement, in either case as further modified by this
letter, and (iii) confirm your agreement to waive your rights to accelerated
vesting and exercisability under the terms of any of your stock option
agreements and any amendment to your outstanding stock option agreements;
provided, however, that the foregoing shall not become effective if the Merger
is not consummated. More specifically, in consideration of the position and
benefits outlined in this letter, to induce Novell to enter into the Merger
Agreement and to perform its obligations thereunder, and for other good and
valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, by signing this letter, you agree (i) to the reaffirmation of the
SilverStream Agreement, or, in the event you have not previously executed the
SilverStream Agreement, to execute the SilverStream Agreement, in either case as
further modified by this letter, and (ii) that immediately prior to execution of
the Merger Agreement by Novell, your rights to the accelerated vesting and
exercisability of your stock options, as set forth in your stock option
agreements, any amendment to your

stock option agreements or otherwise, will be of no further force and effect;
provided, however, that the foregoing shall not become effective if the Merger
is not consummated. You will have the following title and be eligible for the
following benefits after the Merger:

         -        After the consummation of the Merger, you will be employed by
                  SilverStream in the position of Vice President, Technology
                  Group with a rate of pay equal to $8,750.00 semi-monthly (less
                  applicable withholding), which is $210,000.00 annualized (less
                  applicable withholding), payable in accordance with
                  SilverStream's payroll practices. Such rate of pay is
                  exclusive of bonuses, commissions and other incentive pay you
                  may receive during your employment. In this position, you will
                  report to David Litwack.

         -        In addition to your base salary, you will also be eligible to
                  participate in the Novell Incentive Plan (the "Incentive
                  Plan") after consummation of the Merger. To participate in the
                  Incentive Plan, you must be employed for the entire fiscal
                  year according to the Incentive Plan. Under the Incentive
                  Plan, as an eligible employee, you may receive an annual
                  incentive award that will be 40% of your base salary. The
                  actual incentive amount paid will be based on a number of
                  factors, including company, team and individual performance.
                  Any incentive that may be awarded is within the sole
                  discretion of Novell.

         -        After consummation of the Merger, subject to approval by
                  Novell's Board of Directors, you will be granted a
                  nonqualified stock option to purchase 25,000 shares of Novell
                  common stock at an exercise price equal to the fair market
                  value (as determined in accordance with the applicable Novell
                  stock option plan) of the stock on the date of grant. Your
                  stock option will vest and become exercisable according to the
                  following schedule:

                  Options vest and become exercisable over a 4 year period; with
                  25% vesting and becoming exercisable one year from the date of
                  grant and monthly vesting thereafter.

         -        Your outstanding SilverStream stock options, whether or not
                  vested or exercisable as of the date of the consummation of
                  the Merger, will be assumed by Novell and converted into stock
                  options to acquire Novell stock (subject to the Merger's
                  exchange ratio, as will be set forth in the Merger Agreement),
                  with continued vesting and exercisability in such options on
                  the vesting and exercisability schedule effective immediately
                  prior to their assumption and not subject to any accelerated
                  vesting and exercisability as a result of the consummation of
                  the Merger.

         -        You will be eligible to participate in the Novell Limited
                  Severance Plan after consummation of the Merger. Your
                  severance protection will be equivalent to that provided to a
                  similarly-situated Novell employee. As a participant, if you


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                  are permanently laid off for a reason other than cause, you
                  will be eligible to receive the greater of either (i) 6 months
                  (of monthly pay) or (ii) 2 months (of monthly pay) plus 1 week
                  (of weekly pay) for every 1 year of service calculated at your
                  then current base salary.

         -        Novell intends to continue SilverStream's current employee
                  benefits programs after the Merger through the end of 2002,
                  and, thereafter, you will become eligible to participate in
                  Novell's employee benefits programs at the same levels and
                  with the same benefits as other similarly-situated Novell
                  employees. These programs include, but are not limited to,
                  medical, dental, life insurance, disability benefits, 401(k)
                  plan, paid holidays, and flexible time off.

         -        As a condition to receiving the title and benefits described
                  above in connection with your continued employment with
                  SilverStream after consummation of the Merger, you must
                  reaffirm your acceptance to the terms of the SilverStream
                  Agreement in its entirety, or, if you have not previously
                  executed the SilverStream Agreement, you agree to execute the
                  SilverStream Agreement, except that in either case, the
                  SilverStream Agreement shall be amended to provide that (i)
                  the non-solicitation and non-competition periods in Section 3
                  thereof shall continue for a period of two years after your
                  termination or cessation of employment for any reason, (ii)
                  the term "Company" shall be amended to mean the Company and
                  all of its subsidiary and affiliated companies as they may
                  exist from time to time, whether or not you are employed by
                  any such subsidiary or affiliated companies, (iii) the second
                  sentence of Section 6(d) shall be deleted, and (iv) the term
                  "Development" shall be amended to include intellectual
                  property owned by you, or in which you have an interest, that
                  is or has been incorporated in a Company product, service,
                  process, software or other property. In addition, after
                  consummation of the Merger, you will be required to execute
                  Novell's Code of Business Ethics, which is required for all
                  employees of Novell and its subsidiaries.

If you accept this offer of continued employment, you acknowledge and agree that
the rights and obligations under this letter and its attached Exhibit shall
survive the termination of your employment with SilverStream or Novell for any
reason and shall be binding upon your heirs, executors, administrators and legal
representatives. This letter, upon its acceptance by you, is binding on
SilverStream's or Novell's successors and assigns, and all covenants in this
letter shall inure to the benefit of and be enforceable by said successors or
assigns.

The interpretation, performance and enforcement of this letter shall be governed
by and construed in accordance with, the laws of the Commonwealth of
Massachusetts, without reference to conflicts of laws principles. In addition,
you agree that any dispute, claim or proceeding arising out of or relating to
this letter shall be commenced and maintained in


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any state or federal court in the Commonwealth of Massachusetts and you submit
to the exclusive venue and jurisdiction of such court. The language of all parts
of this letter shall be construed as a whole according to its fair meaning and
shall not be construed strictly either for or against either party. Moreover,
the terms "and" and "or" shall both mean "and/or."

You acknowledge and agree that the terms set forth in this agreement describing
the terms of your continued employment with SilverStream after the consummation
of the Merger, including, but not limited to the restricted stock and stock
option grant, is sufficient consideration for your reaffirmation of the terms of
the SilverStream Agreement, or, in the event you have not previously executed
the SilverStream Agreement, your execution of the SilverStream Agreement, in
either case as further modified by this letter, and the waiver of your rights
under your stock option agreements and any amendment to your stock option
agreements that provides for acceleration of vesting and exercisability with
respect to such stock options. You agree that the restrictions in this letter
are necessary for the protection of the business and goodwill of Novell and you
consider them to be reasonable for such purpose.

You also acknowledge and agree that upon your acceptance of this offer of
continued employment that any breach or threatened breach of any provision of
this letter will cause Novell substantial and irrevocable damage and monetary
damages would be inadequate to compensate Novell and, in addition to any other
remedies or rights it may have, Novell shall be entitled to seek an injunction
and all other available equitable relief to enforce the terms of this letter.

You further acknowledge and agree that the provisions in this letter are
necessary to protect Novell's interests and are reasonable under the
circumstances, given that Novell conducts business worldwide and that a
competitive business may be carried out anywhere in the world as a result of
advanced communications technology. Each provision herein shall be treated as a
separate and independent clause, and the unenforceability of any of the other
clauses shall in no way impair the enforceability of any of the other clauses of
this letter. If any provision of this letter shall be for any reason held to be
excessively broad as to length of time, scope, range of activities, geographic
area or otherwise so as to be unenforceable at law, such provision(s) shall be
reformed and construed by the appropriate judicial body to the fullest extent
enforceable, and the remaining provisions of this letter will not be affected.

Please signify acceptance of this offer of continued employment with
SilverStream, as well as your reaffirmation of the SilverStream Agreement, or,
in the event you have not previously executed the SilverStream Agreement, you
execute the SilverStream Agreement, in either case as further modified by this
letter, and your waiver of any provision under your stock option agreements and
any amendment to your stock option agreements that provides for the accelerated
vesting and exercisability on your outstanding SilverStream stock options as a
result of the Merger, by signing the "Acceptance and Acknowledgment" attached to
this letter. You must return an executed


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copy of this letter agreement and an executed copy of the SilverStream
Agreement, if you have not previously executed such agreement, to Alan Friedman
at Novell headquarters in Cambridge, MA no later than FRIDAY, JUNE 7, 2002.
Please understand that your employment with SilverStream constitutes at-will
employment.

If you have any questions or wish to discuss this letter, please contact me.

Sincerely,




Alan J. Friedman
Senior Vice President, People



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                          ACCEPTANCE AND ACKNOWLEDGMENT

I accept the terms of the letter confirming my continued employment with
SilverStream after the consummation of the Merger, reaffirm my acceptance of the
terms of the SilverStream Agreement, or, if I have not previously executed the
SilverStream Agreement, I agree to the terms of the SilverStream Agreement, in
either case as further modified by the letter, and waive my rights under the
terms of my stock option agreements and any amendment to my SilverStream stock
option agreements that provides for the accelerated vesting and exercisability
of my stock options, each effective as of the signing of the Merger Agreement;
provided, however, that I understand and agree that the foregoing shall not
become effective if the Merger is not consummated.

I understand and acknowledge that my continued employment with SilverStream is
for no particular duration and is at-will, meaning that Novell or SilverStream
or I may terminate the employment relationship at any time, with or without
cause and with or without prior notice.

I understand and agree that the terms and conditions set forth in this letter
confirming my continued employment with SilverStream, my reaffirmation to the
terms of the SilverStream Agreement, or, in the event I have not previously
executed the SilverStream Agreement, my agreement to the terms of the
SilverStream Agreement, in either case as further modified by the letter, and my
waiver of my rights under the terms of my outstanding SilverStream stock option
agreements and any amendment to my SilverStream stock option agreements that
provides for accelerated vesting and exercisability of my stock options,
represent the entire agreement between Novell and me, superseding all prior
negotiations and agreements, whether written or oral. I understand that the
terms and conditions of this letter are the terms and conditions of my continued
employment, are conditioned on the consummation of the Merger, and on my
acceptance of the terms of the letter, my reaffirmation to the terms of the
SilverStream Agreement, or, in the event I have not previously executed the
SilverStream Agreement, my execution of the SilverStream Agreement, in either
case as further modified by the letter, and my waiver under the terms of my
SilverStream stock option agreements and any amendment to my outstanding
SilverStream stock option agreements that provides for accelerated vesting or
exercisability of my stock options. No one other than Novell's Senior Vice
President of People or the CEO of Novell is authorized to enter into any
employment or other agreement that modifies the terms of the letter, and any
such modification must be in writing and signed by either such executive. In
addition, I understand that any promotions, increases in compensation and/or
offers regarding other positions must be in writing and signed by my immediate
manager and the appropriate individual in the Human Resources Department. I
understand that Novell may modify benefits as well as other plans and programs
from time to time as it deems necessary. As an employee of SilverStream I
understand and agree that I will be bound to abide by the company's policies and
procedures.

Any term not defined in this Acceptance and Acknowledgment is as defined in the
corresponding letter to this Acceptance and Acknowledgment.


/s/ Kim A. Sheffield                                        6/5/02
-----------------------                             -----------------------
Signature                                           Date

-----------------------
Kim A. Sheffield



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                                    EXHIBIT A

                    SILVERSTREAM STANDARD EMPLOYEE AGREEMENT




                    SILVERSTREAM STANDARD EMPLOYEE AGREEMENT

This agreement is made between SilverStream Software Inc. (the "Company"), and
__________________________________________ (the "Employee").

In consideration of the employment or the continued employment of the Employee
by the Company, the Company and the Employee agree as follows:

1.   PROPRIETARY INFORMATION

a) The Employee agrees that all information, whether or not in writing, of a
   private, secret or confidential nature concerning the Company's business,
   business relationships or financial affairs (collectively, "Proprietary
   Information") is and will continue to be the exclusive property of the
   Company. In order to illustrate this definition, Proprietary Information may
   include, without limitation, inventions, products, processes, methods,
   techniques, formulas, compositions, compounds, projects, developments, plans,
   research data, clinical data, financial data, personnel data, computer
   programs, customer and supplier lists, and contact at or knowledge of
   customers or prospective customers of the Company, as well as materials and
   tangible property of customers of the Company or suppliers to the Company.
   The Employee will not communicate any Proprietary Information to any person
   or entity other than employees of the Company or use Proprietary Information
   for any purpose (other than in the performance of his/her duties as an
   employee of the Company) without written approval by an officer of the
   Company, either during or after his/her employment with the Company, unless
   and until such Proprietary Information has become public knowledge without
   activity by the Employee.

b) The Employee agrees to return promptly to the Company, upon (i) a request by
   the Company or (ii) termination of his/her employment, whichever is earlier,
   all Proprietary Information and all tangible property furnished to or
   prepared by the Employee in the course of or relating to his/her employment.
   After such delivery, the Employee shall not keep any Proprietary Information
   or copies of Proprietary Information or any such tangible property.

2.   DEVELOPMENTS

a) The Employee will make full and prompt communication to the Company of all
   inventions, improvements, discoveries, methods, developments, software, and
   works of authorship, whether patentable or not, which are created, made,
   conceived or reduced to practice by him/her or under his/her direction or
   jointly with others during his/her employment by the Company, whether or not
   during normal working hours or on the premises of the Company (collectively,
   "Developments").

b) The Employee agrees to transfer and does hereby transfer to the Company (or
   any person or entity designated by the Company) all his/her rights, title and
   interest in and to all Developments and all related patents, patent
   applications, copyrights and copyright applications. However, this paragraph
   2(b) shall not apply to Developments which do not relate to the present or
   planned business or research and development of the Company and which are
   made by the Employee not during normal working hours, not on the Company's
   premises and not using the Company's tools, devices, equipment or Proprietary
   Information. If this Agreement is interpreted under the laws of any state
   that does not permit a requirement in an employee agreement to assign certain
   classes of inventions made by an employee, this paragraph 2b will be
   interpreted not to apply to any invention which a court rules and/or the
   Company agrees falls within such classes.

c) In the event that the Company decides that any Development is copyrightable
   or patentable or otherwise registrable, the Employee agrees to assist the
   Company (at its expense) in obtaining and maintaining letters, patents, or
   other applicable registrations and in vesting the Company with full title. If
   the Company is unable to obtain the signature of the Employee on any document
   necessary to apply for, prosecute, obtain, or enforce any patent, copyright,
   or other right or protection relating to any Development, the Employee
   irrevocably appoints the Company and each of its authorized officers and
   agents as the Employee's agent to


                                       1


    do all lawfully permitted acts to further the prosecution, issuance, and
    enforcement of patents, copyrights, or other rights or protection with the
    same force and effect as if executed and delivered by the Employee.

3.  NON-SOLICITATION AND NON-COMPETITION

While the Employee is employed by the Company and for a period of one year
after the termination or cessation of such employment for any reason, the
Employee will not directly or indirectly

a)  recruit, solicit, hire or engage as an independent contractor, any employee
    of the Company, or induce or attempt to induce any employee of the Company
    to terminate his/her employment with the Company;

b)  solicit, divert or take away, or attempt to divert or to take away any of
    the clients, customers or accounts, or prospective clients, customers or
    accounts, of the Company which were contacted, solicited or served by the
    Employee while employed by the Company.

In addition, if the Employee is a Vice President-, Director- or Senior
Developer-level employee, then, for a period of one year after the termination
or cessation of such employment for any reason, the Employee will not directly
or indirectly in the geographic territory or territories where the Company does
business, as an individual proprietor, partner, officer, employee, director,
joint venturer, consultant or in any other capacity whatsoever (other than as
the holder of not more than one percent of the combined voting power of the
outstanding stock of a publicly held company), develop, design, produce,
market, sell or render (or assist any other person in developing, designing,
producing, marketing, selling or rendering) products or services competitive
with those developed, designed, produced, marketed, sold or rendered by the
Company while the Employee was employed by the Company;

If any restriction set forth in this Section is found by any court of competent
jurisdiction to be unenforceable because it extends for too long a period of
time or over too great a range of activities or in too broad a geographic area,
it shall be interpreted to extend only over the maximum period of time, range
of activities or geographic area as to which it may be enforceable.

4.  OTHER AGREEMENTS

The Employee hereby states that, except as the Employee has disclosed in
writing to the Company, the Employee is not obligated by the terms of any
agreement with any previous employer or other party to not use or communicate
any trade secret or confidential or proprietary information in the course of
his/her employment with the Company or to not compete, directly or indirectly,
with the business of such previous employer or any other party. The Employee
further states that he/she will not disclose to the Company, or use, or induce
the Company to use, any proprietary information or trade secrets of others.

5.  NOT EMPLOYMENT CONTRACT

The Employee understands that this Agreement is not a contract of employment
and does not mean that his/her employment will continue for any period of time.
The Employee understands that all employment with the Company is on an "at
will" basis.

6.  MISCELLANEOUS

a)  Even if one or more of the provisions of this Agreement is found to be
    unenforceable or invalid, the remainder will remain valid and enforceable.

b)  This Agreement replaces all previous agreements, written or oral, between
    the Employee and the Company relating to the subject matter of this
    Agreement. This Agreement may not be modified, changed, or terminated in
    whole or in part, except by an agreement in writing signed by the Employee
    and the Company.



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c) No failure to exercise or delay in exercising any right under this Agreement
   by the Company or the Employee will be a waiver of this Agreement.

d) This Agreement will be binding upon the Employee's heirs, executors and
   administrators and may be assigned by the Company and its successors and
   assigns. The Employee expressly consents to be bound by the provisions of
   this Agreement for the benefit of the Company or any subsidiary or affiliate
   of the Company to whom the Employee may be transferred without the necessity
   that this Agreement be re-executed at the time of such transfer.

e) The restrictions contained in this Agreement are necessary for the protection
   of the business and goodwill of the Company and are considered by the
   Employee to be reasonable for such purpose. The Employee agrees that any
   breach of this Agreement is likely to cause the Company substantial and
   irrevocable damage and therefore, in the event of any such breach, the
   Employee agrees that the Company, in addition to such other remedies which
   may be available, shall be entitled to specific performance and other
   injunctive relief.

f) This Agreement is to be interpreted by the laws of the Commonwealth of
   Massachusetts. Any legal proceeding which is commenced to resolve any
   dispute arising under this Agreement shall be commenced only in a court of
   the Commonwealth of Massachusetts (or, if appropriate, a federal court
   located within Massachusetts), and the parties consent to the jurisdiction of
   such court.

THE EMPLOYEE ACKNOWLEDGES THAT HE/SHE HAS CAREFULLY READ THIS AGREEMENT AND
UNDERSTANDS AND AGREES TO ALL OF THE PROVISIONS IN THIS AGREEMENT.

WITNESS                       SILVERSTREAM SOFTWARE INC.

Date:                         By:
     _________________           ____________________________________
                                 Charles C. Cabot III, Vice President
                                 Human Resources

                              EMPLOYEE:


                              _______________________________________
                              Signature

                              Date:
                                    _________________________________



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