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Manifest System Services and Co-Branding Agreement - Inc. and Mail Boxes Etc USA Inc.

                               AMENDMENT NO. 1 TO

     This Amendment No. 1 ("Amendment No. 1") dated as of March 7, 2000 (the
"Amendment Date"), is made to the Manifest Services and Co-Branding Agreement
(the "Agreement") dated as of April 27, 1999 between, Inc., a
Washington corporation (the "Company") and Mail Boxes Etc. USA, Inc., a
California corporation ("MBE").

     Terms used herein and not otherwise defined shall have the meaning
originally ascribed to them in the Agreement.

     WHEREAS, pursuant to a merger of a wholly owned subsidiary of
Inc., a Delaware corporation ("") with and into the Company on March
7, 2000, the Company was acquired by and is now a wholly owned
subsidiary of (the "Acquisition");

     WHEREAS, under the terms of the Agreement, the Company provides MBE and MBE
Centers with an Internet-based shipping system service for use in manifesting
and shipping customer packages, all subject to the terms and conditions of the

     WHEREAS, the Agreement provides for payment of a fee at a per package rate;

     WHEREAS, the Agreement contains exclusivity provisions pursuant to which
the Company will not enter into any agreement to provide services through non-
carrier retail shipping locations with any party other than MBE, provided that
the Company has the right to terminate the exclusivity provisions if MBE and the
MBE Centers fail to meet certain targets for volume of packages shipped using
the services provided by the Company or if MBE ceases to own a certain number of
shares of common stock;

     WHEREAS, in connection with the services under the Agreement, the Company
issued to MBE a warrant to purchase shares of Series B Preferred Stock of the
Company (the "Warrant");

     WHEREAS, the parties desire to modify the fee and exclusivity arrangements
in the Agreement and the terms of the Warrant (as attached hereto as Exhibit A)
to reduce uncertainty in their respective rights and obligations under the
existing terms of the Agreement and the Warrant; and

     WHEREAS, Section 18(a) of the Agreement provides that the parties may amend
the Agreement by written consent.

     NOW, THEREFORE, in consideration of the mutual promises set forth below,
the parties agree as follows:


         a.  Section 3(d)(iii) of the Agreement is hereby amended and restated
in its entirety to read as follows:

               "(iii)  The Company may, at its option, terminate the exclusivity
         provisions set forth in this Section 3(d) upon the occurrence of any of
         the following events: (A) if MBE and all MBE Centers together fail to
         ship at least [***]* packages manifested by the Service in any period
         of three (3) full months, with measurement commencing on January 1,
         2001 (other than any such failure which is directly caused by an event
         of force majeure (as set forth in Section 18(e)) or by the failure of
         the Service to operate in accordance with the Specifications or by the
         Company's breach of any of its obligations hereunder); or (B) MBE
         ceases to own at least 490,000 shares of common stock of,
         including shares that MBE has the right to acquire under the Warrant
         (all as adjusted for any stock split, stock dividend, recapitalization
         or similar transaction). For purposes of this Section 3(d)(iii), MBE
         shall be deemed to own shares pledged as collateral to
         secure bank loans to MBE or to MBE's corporate parent.
         understands that all such shares and the Warrant are currently so

          b.  Section 8(a) of the Agreement is hereby amended by redesignating
the existing text (following the heading "Basic Fee") as subsection (i) and by
adding the following text to the end of the existing text:

          "Through December 31, 2000, the Company shall deem the payment by MBE
          of the "Service Fee" (as defined in subsection (ii) below) to be made
          in satisfaction of, and in substitution for, the Basic Fee, and the
          Company agrees that it shall not be entitled to receive (and shall not
          seek to collect) the Basic Fee during the "Service Fee Period" (as
          defined in subsection (ii) below), as and to the extent the Service
          Fee is paid."

          c.  A new subsection (ii) shall be added to Section 8(a) of the 
Agreement, to read in its entirety as follows:

               "(ii)  In consideration for the Service provided hereunder and
          the other obligations of the Company hereunder, the Company shall be
          entitled to receive from MBE a fixed monthly service fee of $500,000
          (the "Service Fee") for the period of time commencing on the Amendment
          Date and ending on December 31, 2000 (the "Service Fee Period").  Such
          Service Fee will be due and payable without regard to the volume of
          packages shipped utilizing the Service and is in satisfaction of, and
          in substitution for, the Basic Fee during the Service Fee Period.
          Payment of the Service Fee shall be due and payable on or before the
          20th day of each month during the Service Fee Period (i.e., March 20,
          April 20, etc.).  MBE's obligations under this subsection (ii) shall
          be secured by the 
     * Confidential treatment is requested for the bracketed portion. The
confidential redacted portion has been omitted and filed separately with the
Securities and Exchange Commission.


          Warrant, and, in the event that after any exercise of the Warrant the
          value of the unexercised portion of the Warrant ("Warrant Value") is
          less than the then-remaining unpaid balance of the [***]* aggregate
          Service Fees payable over the course of the Service Fee Period, then
          MBE shall prepay that portion of the then-unpaid balance of such
          Service Fee by an amount sufficient to reduce such then-unpaid balance
          to an amount that is equal to or less than the Warrant Value."

          d.  Section 17 of the Agreement is hereby amended and restated in full
as follows:

               "17.  Warrant.  On the Effective Date, the Company shall issue
          the Warrant to MBE, upon the terms and subject to the conditions set
          forth therein.  On the Amendment Date, the Warrant (which was assumed
          by in connection with the closing of the Acquisition) shall
          be amended and restated in the form attached to Amendment No. 1 of the
          Agreement as Exhibit A."

          e.  Notices under Section 18(i) of the Agreement should be sent to the
Company c/o Inc., 3420 Ocean Park Boulevard, Suite 1040, Santa
Monica, California, Attn: President (w/copy to Corporate Secretary), Facsimile
Number: 310/314-8523. Copies of notices should no longer be sent to Craig E.
Sherman at Venture Law Group.


     Except as specifically amended above, the Agreement shall remain in full
force and effect and is hereby ratified and confirmed.


     This Amendment No. 1 may be executed in one or more counterparts, and by
the different parties hereto in separate counterparts, each of which when
executed shall be deemed to be an original but all of which taken together shall
constitute one and the same instrument.


     * Confidential treatment is requested for the bracketed portion. The
confidential redacted portion has been omitted and filed separately with the
Securities and Exchange Commission.


IN WITNESS WHEREOF, each party hereto has executed, or caused its duly
     authorized officer to execute, this Amendment No. 1 as of the date first
     written above.

ISHIP.COM, INC.                              MAILBOXES ETC. USA, INC.

By:    /s/ John M. Payne                     By:    /s/ Thomas K. Herskowitz
    ------------------------------               -------------------------------
Name:  John M. Payne                         Name:  Thomas K. Herskowitz 
      ----------------------------                 -----------------------------
Title: CEO                                   Title: EVP
       ---------------------------                  ----------------------------


                                   EXHIBIT A


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