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The Year 2000 Computer Problem: Beyond Remediation, Are You Prepared?

Defining the Year 2000 Computer Problem

  • At the "dawn" of the computer age computer memory was ten thousand times more expensive than it is today
  • To save computer memory, programmers used two, rather than four, digits to represent years
  • The result:
    • After the Year 2000 computers and other date sensitive equipment may not correctly process date data
    • Most popular leap year algorithm will not work for 2/29/00
    • September 9, 1999 may be incorrectly processed because 9999 was used to "flag" special operations

Scope of the Year 2000 Computer Problem

  • Legacy software--especially financial industry applications
  • Computer hardware--especially hardware manufactured before 1995
  • Non-information technology equipment containing embedded chips--e.g., elevators, phone systems, medical devices
  • Some hardware and software being sold today
  • Third party systems and equipment that you cannot control

How will the Year 2000 computer problem be fixed?

  • Reprogram existing systems
  • Phase-out noncompliant systems and transfer affected business processes to new system
  • Estimated cost--$1 trillion, and growing
  • Fixed deadline: 1/1/2000--sooner for some systems, e.g., those affected by 9/9/99

What are the obstacles to surviving Y2K?

  • Not enough money
  • Not enough skilled resources--e.g., COBOL programmers
  • Not enough attention paid by management
  • Not enough attention paid to interfaces with vendors and customers
  • Third parties on whom you depend are not ready
  • Not enough time

What are some of the legal issues presented by the Year 2000 computer problem?

  • Sending and responding to Y2K surveys
  • Y2K supply chain issues
  • Contract issues
  • SEC, Accounting, and Financial Disclosure
  • Insurance coverage issues
  • Litigation

Not Enough Time? Strategies for surviving Y2K with 345 days to go:

  • Augment contingency planning efforts while continuing remediation efforts as necessary
  • Understand the legal issues presented by the Year 2000 problem
  • Recognize that not all systems will be fixed on time
  • Develop a contingency plan--and test it

Contingency Planning Versus Remediation --Contingency Planning: What were the challenges one year ago?

  • Awareness--putting corporate awareness and education initiatives into place
  • Project Plan--developing plan and securing sign-off of senior management
  • Assessment strategy (internal and external/systems and business)--implementing and completing assessment strategy
  • Risk management strategy--developing strategy and securing sign-off of senior management
  • Remediation--implementing remediation plan
  • Preliminary testing--completing testing
  • Testing fixes--ongoing

Contingency Planning Versus Remediation --Elements of a Contingency Plan: What are the challenges today?

  • Beyond remediation means seeing Y2K as a combination of business, financial and legal issues
  • Assemble a multi-disciplinary team of business, legal, financial and risk management experts
  • Responding to surveys--observing disclosure requirements--creating realistic expectations
  • Securing the supply chain
  • Planning for litigation--legal and financial planning

Responding to Surveys

  • Optimize litigation position by carefully documenting all responses
  • Respond thoroughly but conservatively to surveys
  • Bank lenders--Y2K addenda to loan agreements
  • Balance tension between potential business losses and exposure to litigation
  • Take advantage of "safe harbors"--limited antitrust and evidentiary protections created by the Year 2000 Information and Readiness Disclosure Act

SEC Disclosure Requirements: When is a company required to disclose?

  • When a company's assessment of its Y2K issues is not complete or
  • Management determines that consequences would have a material adverse effect on the company's business, results of operations, or financial condition, without taking into account the company's efforts to avoid those consequences

SEC Disclosure Requirements: What is a company required to disclose?

  • State of readiness
  • Costs to address Y2K issues
  • Risks of company's Y2K issues
  • Company's contingency plan
  • Additional information

Securing the Supply Chain

  • Avoid disruption of long-term supplier and customer relationships
  • Conduct due diligence (surveys) to determine the Year 2000 compliance status of critical and sole source suppliers
  • Positively induce suppliers to reduce Y2K risks
  • Discourage risk shifting by suppliers and customers
  • Identify alternate or backup supplier

Planning for Litigation

  • Remediation Cases
  • Damages Case
  • Insurance Coverage Cases
  • Shareholder Actions
  • Evaluate risk as plaintiff and defendant for each type of claim
  • Budgeting for Y2K litigation should be part of long term financial plan

Year 2000 Litigation--What will the future bring?

  • Wave 1: Remediation Cases
  • Wave 2: Damages Cases
  • Wave 3: Insurance Coverage Cases
  • Wave 4: Shareholder Actions

Year 2000 Litigation--Wave 1: Remediation Cases

  • Warranties
  • Fraud
  • Unfair Trade Practices

Year 2000 Litigation--Wave 2: Damages Cases

  • Professional malpractice
  • Strict liability / product liability
  • Bad faith
  • Post sale duty to warn

Potential Defendants

  • Software developers and distributors?
  • Hardware manufacturers and distributors?
  • Any company that fails to take remedial or contingent action?

Some Potential Defenses

  • Disclaimer of warranties
  • Statute of limitations
  • Limitation on damages
  • Scope and measure of damages

Year 2000 Litigation--Wave 3: Insurance Coverage

  • Insurers not likely easily to conclude coverage exists
  • Attachment of Y2K-specific exclusions
  • Availability of coverage will depend on language of the policy and on the facts and circumstances of the case--even with respect to policies without exclusions

Year 2000 Litigation--Wave 4: Shareholder Actions--Types of Claims

  • Securities Fraud
  • Shareholder Derivative Actions

Year 2000 Litigation--Wave 4: Shareholder Actions--Issues

  • Business Judgment Rule
  • Indemnification (probably not in derivative claims)
  • Defensible paper trail

Year 2000 Litigation--Other Claims

  • Employment issues
    • Age discrimination
    • Wage and hour claims
    • ERISA
    • Trade Secrets
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