{"id":35421,"date":"2008-03-26T16:35:41","date_gmt":"2008-03-26T21:35:41","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-legal\/uncategorized\/new-california-law-california-business-amp-professions-code.html"},"modified":"2008-03-26T16:35:41","modified_gmt":"2008-03-26T21:35:41","slug":"new-california-law-california-business-amp-professions-code","status":"publish","type":"corporate","link":"https:\/\/corporate.findlaw.com\/law-library\/new-california-law-california-business-amp-professions-code.html","title":{"rendered":"New California Law: California Business &#038; Professions Code Section 17538"},"content":{"rendered":"<section class=\"fl-gutenberg-byline\">\n    <div class=\"fl-gutenberg-byline-content\">\n                    <p><em>This article was edited and reviewed by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\" rel=\"noopener\">FindLaw Attorney Writers<\/a><\/em><\/p>\n\n                | Last reviewed\n        <time>\n                            May 07, 2026\n                    <\/time>\n    <\/div>\n\n    \n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-legally-reviewed\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Legally Reviewed\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>This article has been written and reviewed for legal accuracy, clarity, and style by <a href=\"https:\/\/www.findlaw.com\/company\/our-team.html\" rel=\"noopener\">FindLaw\u2019s team of legal writers and attorneys<\/a> and in accordance with <a href=\"https:\/\/www.findlaw.com\/company\/company-history\/editorial-policy.html\" rel=\"noopener\">our editorial standards<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n\n    <details class=\"fl-gutenberg-byline-toggle fl-gutenberg-byline-fast-checked\">\n        <summary>\n            <i class=\"fl-gutenberg-byline-icon\" aria-hidden=\"true\"><\/i>\n            Fact-Checked\n        <\/summary>\n\n        <div class=\"fl-gutenberg-byline-toggle-content\">\n            <p><em>The last updated date refers to the last time this article was reviewed by FindLaw or one of our <a href=\"https:\/\/www.findlaw.com\/company\/our-team\/contributing-authors.html\" rel=\"noopener\">contributing authors<\/a>. We make every effort to keep our articles updated. For information regarding a specific legal issue affecting you, please <a href=\"https:\/\/lawyers.findlaw.com\/?fli=bylinelink\" rel=\"noopener\">contact an attorney in your area<\/a>.<\/em><\/p>\n\n        <\/div>\n    <\/details>\n<\/section>\n\n\n\n<div class=\"rxbodyfield\" xmlns:o=\"urn:www.microsoft.com\/office\" xmlns:st1=\"urn:www.microsoft.com\/smarttags\" xmlns:w=\"urn:www.microsoft.com\/word\" xmlns:x=\"urn:www.microsoft.com\/excel\"><p>A new law in California, California Business &amp; Professions Code Section 17538, places several regulations on businesses advertising and making sales over the Internet or other electronic means of communication.<\/p><p>Section 17538(d) states that in any transaction involving a buyer located in California, a vendor, before accepting any payment, must disclose to the buyer in writing or by electronic communication (e.g. e-mail or on-screen notice): (1) the vendor&#39;s return and refund policy; (2) the legal name of the vendor; and (3) the complete street address from which the vendor&#39;s business is conducted. Another provision governs the means for disclosing the vendor&#39;s legal name and address by on-screen notice.<\/p><p>Section 17538(a) states that within 30 days of accepting payment for goods or services offered over the Internet, a company must (1) ship or provide the goods or services ordered; (2) provide a full refund; (3) send written notice advising the buyer of the delay and offer a refund; or (4) provide substitute goods or services and offer a refund. There are various exceptions to the thirty day provision, including one exempting companies whose advertising indicates the possibility of a delay in delivery.<\/p><p>Violation of either provision is a misdemeanor punishable by up to six months in jail and\/or a fine of up to $1000.<\/p><p>This summary does not cover all the statute&#39;s intricacies.<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>A new law in California, California Business &#038; Professions Code Section 17538, places several regulations on businesses advertising and making sales over the Internet or other electronic means of communication. Section 17538(d) states that in any &#8230;<\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false,"_stopmodifiedupdate":true,"_modified_date":"","_cloudinary_featured_overwrite":false},"corporate_categories":[6497,6516],"class_list":["post-35421","corporate","type-corporate","status-publish","hentry","corporate_categories-law-library","corporate_categories-law-library__science-computers-technology-law"],"acf":[],"_links":{"self":[{"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/corporate\/35421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/corporate"}],"about":[{"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/types\/corporate"}],"wp:attachment":[{"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/media?parent=35421"}],"wp:term":[{"taxonomy":"corporate_categories","embeddable":true,"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/corporate_categories?post=35421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}