{"id":38712,"date":"2015-09-17T11:25:58","date_gmt":"2015-09-17T16:25:58","guid":{"rendered":"https:\/\/content.findlaw-admin.com\/ability-legal\/contracts\/uncategorized\/consulting-services-agreement-support-com-inc.html"},"modified":"2015-09-17T11:25:58","modified_gmt":"2015-09-17T16:25:58","slug":"consulting-services-agreement-support-com-inc","status":"publish","type":"corporate_contracts","link":"https:\/\/corporate.findlaw.com\/contracts\/compensation\/consulting-services-agreement-support-com-inc.html","title":{"rendered":"Consulting Services Agreement &#8211; Support.com Inc."},"content":{"rendered":"<p align=\"center\"><strong>SUPPORT.COM, INC. <\/strong><\/p>\n<p align=\"center\"><strong>CONSULTING SERVICES AGREEMENT <\/strong><\/p>\n<p>This Consulting Services Agreement (&#8220;Agreement&#8221;) is made by and between<br \/>\nSupport.com, Inc., a Delaware corporation with its principal place of business<br \/>\nat 1900 Seaport Blvd. 3<sup>rd<\/sup> Floor, Redwood City, CA 94063<br \/>\n(&#8220;Support.com&#8221;), and Richard Mandeberg, an individual with a residence or<br \/>\nprincipal place of business at 11671 Putter Way, Los Altos, CA 94024<br \/>\n(&#8220;Consultant&#8221;), and is effective as of the Employment Separation Date as<br \/>\nprovided in the Parties153 Separation Agreement to which this Agreement is<br \/>\nattached, or the date of signature by both Parties below, whichever occurs last<br \/>\n(the &#8220;Effective Date&#8221;).<\/p>\n<p>The parties agree as follows:<\/p>\n<p>1. <strong><u>STATEMENT OF WORK FOR SERVICES<\/u><\/strong>.<\/p>\n<p>1.1 <u>Contract Components<\/u>. Subject to the terms and conditions of this<br \/>\nAgreement, Consultant shall perform the services requested by Support.com as<br \/>\ndescribed in the Statements of Work attached hereto as <u>Exhibit A<\/u> (the<br \/>\n&#8220;Services&#8221;). A Statement of Work sets forth the Services to be delivered, the<br \/>\ntime schedules for delivery and all fees, costs and related expenses to be paid<br \/>\nby Support.com. The parties may enter into additional Statements of Work for<br \/>\nsuch additional consideration as the parties may mutually agree, and, if so,<br \/>\neach will constitute a separate contract subject to the terms and conditions of<br \/>\nthis Agreement. Each Additional Statement of Work shall be in writing, properly<br \/>\nexecuted by the parties, reference this Agreement number, and shall be prepared<br \/>\nin substantially the same form as Exhibit A. Statements of Work may be amended<br \/>\nin a writing properly executed by the parties.<\/p>\n<p>1.2 <u>Performance<\/u>. Consultant shall perform the Services in a careful,<br \/>\nprofessional, workmanlike and timely manner. In the event that the Services are<br \/>\nperformed on Support.com or its customers153 (&#8220;End Customer&#8221;) premises, Consultant<br \/>\nagrees, while working on Support.com or End Customer premises, to observe all<br \/>\nSupport.com or End Customer rules and policies, including, but not limited to<br \/>\nsecurity of, access to or use of Support.com or End Customer premises or other<br \/>\nproperties. Consultant will protect Support.com and its End Customers153<br \/>\nproprietary or Confidential Information as set forth in Section 3 below.<br \/>\nConsultant shall not remove any property of Support.com or its End Customers,<br \/>\nincluding but not limited to any Confidential Information, from Support.com or<br \/>\nits End Customers153 premises without the prior written consent of Support.com.\n<\/p>\n<p>1.3 <u>Project Management<\/u>. [Deleted].<\/p>\n<p>1.4 <u>Right to Reject Consultant Employees<\/u>. [Deleted.]<\/p>\n<p>1.5 <u>Subcontractors and Third Parties<\/u>. Consultant shall not use<br \/>\nindependent consultants, subcontractors or other persons other than Consultant<br \/>\nto perform the Services without the express written consent of Support.com.<\/p>\n<hr>\n<p><strong>2. <u>TERM AND TERMINATION<\/u>. <\/strong><\/p>\n<p>2.1 <u>Term<\/u>. This Agreement shall commence on the Effective Date and<br \/>\nshall continue until August 31, 2010 unless terminated earlier in accordance<br \/>\nwith the provisions of this Section 2 or upon the mutual agreement of the<br \/>\nparties (the &#8220;Term&#8221;).<\/p>\n<p>2.2 <u>Termination for Convenience<\/u>. [Deleted.]<\/p>\n<p>2.3 <u>Termination for Breach<\/u>. If either party defaults in the<br \/>\nperformance of any material provision of this Agreement, or of the Parties153<br \/>\nSeparation Agreement, the non-defaulting party may terminate this Agreement upon<br \/>\nseven (7) days153 written notice thereof in the event the default remains uncured<br \/>\nor cannot be cured. Such termination will result in immediate cessation of<br \/>\nConsultant153s continuation of service under the Company153s stock plans and any<br \/>\nfurther payments under Section 2(a) of the Separation Agreement will cease.<\/p>\n<p>Without limiting the foregoing, the Parties acknowledge and agree that if,<br \/>\nfor example, Consultant breaches the non-disparagement provisions of the<br \/>\nSeparation Agreement, or breaches the non-solicitation provisions of the CIIA as<br \/>\nattached to the Separation Agreement, then Support.com may terminate this<br \/>\nConsulting Agreement for cause as provided herein if the breach remains uncured<br \/>\nor cannot be cured.<\/p>\n<p>2.4 <u>Return of Materials; Cooperation<\/u>. Upon termination of this<br \/>\nAgreement for any reason, Consultant shall promptly return to Support.com (i)<br \/>\nall Work Product (as defined in Section 3 below), software, records, materials,<br \/>\nequipment, drawings and documents which are owned, leased or licensed by<br \/>\nSupport.com; and (ii) any data or documents of any nature pertaining to or<br \/>\nincorporating any Confidential Information of Support.com (as defined in Section<br \/>\n3 below), including any copies thereof, regardless of when obtained by or made<br \/>\navailable to Consultant. Additionally, Consultant shall prepare and submit such<br \/>\ndocumentation as may be necessary to evidence the results of the Services and<br \/>\nthe progress of Consultant in the performance of the Services.<\/p>\n<p>2.5 <u>Non-Solicitation of Support.com Employees and Contractors<\/u>.<br \/>\nContractor agrees that, during the term of this Agreement and for a period of<br \/>\ntwelve (12) months thereafter, Consultant will not solicit or induce any<br \/>\nemployee or independent contractor of Support.com to terminate or breach any<br \/>\nemployment, contractual or other relationship with Support.com.<\/p>\n<p>2.6 <u>Survival<\/u>. The termination of this Agreement for any reason shall<br \/>\nnot terminate the obligations or liabilities of the parties under Sections 2, 3,<br \/>\n4 and 5, each of which shall survive any such termination.<\/p>\n<p>3. <strong><u>PROPRIETARY INFORMATION; CONFIDENTIALITY; TRADING<br \/>\nRESTRICTIONS<\/u>.<\/strong><\/p>\n<p>3.1 <u>Confidentiality<\/u>. Consultant agrees to keep confidential and not to<br \/>\ndisclose or make any unauthorized use of any trade secrets, confidential<br \/>\ninformation, knowledge, data or other information of Support.com relating to<br \/>\nproducts, research and development activities, processes,<\/p>\n<hr>\n<p>software, titles, concepts, know-how, designs, formulas, test data, customer<br \/>\nlists, business plans, marketing plans and strategies, and pricing strategies or<br \/>\nother subject matter pertaining to any business or research of Support.com, or<br \/>\nany of Support.com153s clients, customers, consultants, licensees or affiliates,<br \/>\nor which Consultant knows or has reason to know is considered confidential by<br \/>\nSupport.com (collectively referred to herein as &#8220;Confidential Information&#8221;),<br \/>\nwhich Consultant may have produced, obtained, learned or otherwise acquired<br \/>\nduring the course of rendering services to Support.com (including, but not<br \/>\nlimited to, the Services). Consultant153s duty to maintain such Confidential<br \/>\nInformation in confidence hereunder shall survive the termination of this<br \/>\nAgreement for a period of three (3) years, except to the extent that any such<br \/>\nConfidential Information becomes generally known in the industry through no<br \/>\ndirect or indirect fault of Consultant. Consultant agrees to use such<br \/>\nConfidential Information solely in connection with the performance of Services<br \/>\nand for no other purpose.<\/p>\n<p>3.2 <u>Disclosure and Assignment of Inventions<\/u>. All worldwide rights,<br \/>\ntitle and interest in and to the programs, systems, data, concepts, ideas or<br \/>\nmaterials conceived, produced or reduced to practice by Consultant, alone or<br \/>\nwith others, resulting from or relating to the Services, and the improvements<br \/>\nand inventions made thereon, including without limitation all copyrightable or<br \/>\npatentable materials (collectively the &#8220;Work Product&#8221;), and all intellectual<br \/>\nproperty rights in and to the Work Product, shall belong exclusively to<br \/>\nSupport.com. Consultant hereby assigns and transfers in perpetuity to<br \/>\nSupport.com without further compensation all of Consultant153s worldwide rights,<br \/>\ntitle and interest in and to the Work Product, including, but not limited to,<br \/>\nall patent rights, copyrights, mask work rights, trade secret rights and other<br \/>\nproprietary rights therein. Consultant agrees to promptly disclose all Work<br \/>\nProduct in writing to Support.com, to execute such patent, copyright and other<br \/>\ndocuments of assignment, transfer or registration, and to provide such other<br \/>\nassistance as Support.com may reasonably request, at Support.com153s expense, in<br \/>\norder to assist Support.com in obtaining, perfecting, evidencing or protecting<br \/>\nits rights. In the event that Support.com is unable to obtain Consultant153s<br \/>\nsignature to any lawful and necessary document required to apply for or<br \/>\nprosecute any patent, copyright or other applications with respect to any Work<br \/>\nProduct (or renewals, extensions, continuations, divisions or improvements<br \/>\nthereof), Consultant irrevocably designates and appoints Support.com and its<br \/>\nduly authorized officers and agents as Consultant153s agents and attorneys-in-fact<br \/>\nto act for, and on Consultant153s behalf, to execute and file any such document<br \/>\nwith the same legal force and effect as if executed by Consultant.<\/p>\n<p>3.3 <u>Maintenance and Return of Records<\/u>. Consultant agrees to keep and<br \/>\nmaintain adequate and current written records of all Work Product (in the form<br \/>\nof notes, sketches, drawings and as may be specified by Support.com), which<br \/>\nrecords shall be available to and remain the sole property of Support.com at all<br \/>\ntimes. At the end of the project, the Consultant agrees to return all Work<br \/>\nProduct, Confidential Information, notes, reports, lists and any other material<br \/>\nrelated to the project back to Support.com.<\/p>\n<p>3.4 <u>Other Obligations<\/u>. Consultant acknowledges that Support.com from<br \/>\ntime to time may have agreements with customers and other third parties which<br \/>\nimpose obligations or restrictions on Support.com regarding inventions or<br \/>\ncreative works made during the course of work thereunder or regarding the<br \/>\nconfidential nature of such work. Consultant agrees to be bound by all such<br \/>\nobligations and restrictions, of which Consultant is informed, and to take all<br \/>\naction necessary to discharge the obligations of Support.com thereunder upon<br \/>\nnotice of same from Support.com.<\/p>\n<hr>\n<p>3.5 <u>Rights of Others<\/u>. Consultant represents and warrants to<br \/>\nSupport.com that the Work Product or any part thereof does not and will not<br \/>\ninfringe or misappropriate any proprietary right of any third party. Consultant<br \/>\nrepresents that Consultant153s performance of this Agreement does not, and will<br \/>\nnot, breach any agreement to keep in confidence proprietary information,<br \/>\nknowledge or data acquired by Consultant in confidence or in trust prior to or<br \/>\nduring Consultant153s association with Support.com. Consultant will not disclose<br \/>\nto Support.com, or induce Support.com to use, any confidential or proprietary<br \/>\ninformation or material belonging to any previous or current employer or others.<br \/>\nConsultant agrees not to enter into any agreement, either written or oral, in<br \/>\nconflict with the provisions of this Agreement.<\/p>\n<p>3.6 <u>Competitive Activities<\/u>. During the period in which Consultant is<br \/>\nperforming services for Support.com and for two (2) years thereafter, Consultant<br \/>\nshall not engage in any activity that is in any way competitive with the<br \/>\nbusiness or demonstrably anticipated business of Support.com (including, without<br \/>\nlimitation, rendering any services that are similar to the Services to any party<br \/>\nto whom Services are being rendered under this Agreement), and Consultant shall<br \/>\nnot assist any other person or entity in competing or preparing to compete with<br \/>\nany business or demonstrably anticipated business of Support.com.<\/p>\n<p>3.7 <u>Trading Restrictions<\/u>. During the period in which Consultant is<br \/>\nperforming services for Support.com, Consultant agrees to comply with the<br \/>\nSupport.com Insider Trading Policy, which is expressly incorporated herein by<br \/>\nthis reference. The Insider Trading Policy contains several restrictions on the<br \/>\ntrading of Support.com shares, including but not limited to, preventing<br \/>\nConsultant from trading in Support.com shares on material inside information and<br \/>\nrestricting the time during which Consultant may trade to certain trading<br \/>\nwindows throughout the calendar year.<\/p>\n<p>4. <strong><u>LIMITATION OF LIABILITY<\/u><\/strong>. SUPPORT.COM SHALL NOT BE<br \/>\nLIABLE OR OBLIGATED WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR<br \/>\nUNDER CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE<br \/>\nTHEORY FOR (I) ANY AMOUNTS IN EXCESS IN THE AGGREGATE OF THE FEES PAID BY<br \/>\nSUPPORT.COM TO CONSULTANT HEREUNDER DURING THE TWELVE MONTH PERIOD PRIOR TO THE<br \/>\nCAUSE OF ACTION, OR (II) ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES<br \/>\n(INCLUDING, WITHOUT LIMITATION, FOR ANY LOST REVENUE, PROFITS OR DATA), OR (III)<br \/>\nANY MATTER BEYOND ITS REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION<br \/>\nOR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS<br \/>\nAND EXCLUSIONS MAY NOT APPLY TO CONSULTANT.<\/p>\n<p>5. <strong><u>MISCELLANEOUS<\/u>.<\/strong><\/p>\n<p>5.1 <u>Notices<\/u>. Any notice, demand, request or other communications<br \/>\nhereunder shall be in writing and shall be deemed sufficient when delivered<br \/>\npersonally or sent by facsimile (with prompt confirmation of receipt) or upon<br \/>\ndeposit in the U.S. mail, as certified or registered first class mail, with<br \/>\npostage prepaid, and addressed, if to Support.com, at its principal place of<br \/>\nbusiness set forth above, Attention: Legal Department and if to Consultant, at<br \/>\nConsultant153s principal place of business set forth above, unless another address<br \/>\nshall have been designated in the manner provided in this Section 5.1.<\/p>\n<hr>\n<p>5.2 <u>Successors and Assigns<\/u>. The rights and benefits of this Agreement<br \/>\nshall inure to the benefit of, and be enforceable by, Support.com153s successors<br \/>\nand assigns. The rights and obligations of Consultant under this Agreement may<br \/>\nonly be assigned with the prior written consent of Support.com and will be<br \/>\nbinding upon Consultant153s heirs, legal representatives and permitted assigns.\n<\/p>\n<p>5.3 <u>Further Actions<\/u>. Both parties agree to execute any additional<br \/>\ndocuments and take such further action as may be reasonably necessary to carry<br \/>\nout the purposes of this Agreement.<\/p>\n<p>5.4 <u>Injunctive Relief<\/u>. In addition to any of the other remedies<br \/>\navailable to Support.com, Consultant agrees that Support.com and\/or<br \/>\nSupport.com153s shareholders shall be entitled to a decree of specific performance<br \/>\nor an injunction restraining violations of Section 3 of this Agreement. No<br \/>\nremedy provided herein is intended to be exclusive of any other remedy, and each<br \/>\nand every remedy shall be cumulative and shall be in addition to every other<br \/>\nremedy given hereunder or now or hereafter existing at law or in equity.<\/p>\n<p>5.5 <u>Governing Law<\/u>. This Agreement shall be governed in all respects by<br \/>\nthe substantive laws of the State of California, United States of America<br \/>\n(excluding conflict of laws rules) as applied to agreements entered into and to<br \/>\nbe performed entirely within the State of California between California<br \/>\nresidents, without regard to the U.N. Convention on Contracts for the<br \/>\nInternational Sale of Goods. Any dispute regarding this Agreement shall be<br \/>\nsubject to the exclusive jurisdiction of the California state courts in and for<br \/>\nSanta Clara County, California or, if there is federal jurisdiction, the United<br \/>\nStates District Court for the Northern District of California, and the parties<br \/>\nagree to submit to the personal and exclusive jurisdiction and venue of these<br \/>\ncourts.<\/p>\n<p>5.6 <u>Attorneys Fees<\/u>. In the event any legal action becomes necessary to<br \/>\nenforce or interpret the terms of this Agreement, the substantially prevailing<br \/>\nparty shall be entitled, in addition to its court costs, to such reasonable<br \/>\nattorneys153 fees, expert witness and legal expenses as may be fixed by a court.\n<\/p>\n<p>5.7 <u>Severability<\/u>. If any provision of this Agreement is held by a<br \/>\ncourt of competent jurisdiction to be invalid, void or unenforceable, the<br \/>\nremaining provisions shall continue in full force and effect.<\/p>\n<p>5.8 <u>No Continuation of Consulting beyond Term<\/u>. Nothing contained<br \/>\nherein shall confer upon Consultant any right to continue to render services to<br \/>\nSupport.com (including the Services) or to become employed by Support.com, and<br \/>\nSupport.com reserves all rights to terminate Consultant153s services (including<br \/>\nthe Services) in accordance with the provisions of Section 2.<\/p>\n<p>5.9 <u>Expenses<\/u>. Each party hereto shall pay such party153s own expenses<br \/>\nincurred (including, without limitation, the fees of counsel) on such party153s<br \/>\nbehalf in connection with negotiating this Agreement or any transactions<br \/>\ncontemplated by this Agreement.<\/p>\n<p>5.10 <u>Entire Agreement<\/u>. This Agreement and the Separation Agreement of<br \/>\neven date herewith embody the entire agreement and understanding of the parties<br \/>\nhereto, and supersede all prior or contemporaneous written or oral<br \/>\ncommunications or agreements between Support.com and Consultant, regarding the<br \/>\nsubject matter hereof. This Agreement may only be amended by written agreement<br \/>\nbetween Support.com and Consultant. By signing and delivering this Agreement<br \/>\nand\/or<\/p>\n<hr>\n<p>any Exhibit, Attachment, Amendment, or Addendum hereto, each party will be<br \/>\ndeemed to<em> represent to the other that the signing party has not made any<br \/>\nchanges to such document from the draft(s) originally provided to the other<br \/>\nparty by the signing party, or vice versa, unless the signing party has<br \/>\nexpressly called such changes to the other party153s attention in writing (e.g.,<br \/>\nby &#8220;redlining&#8221; the document or by a comment memo or e-mail).<\/em><\/p>\n<p>5.11 <u>Waivers<\/u>. The failure of either party to insist upon the<br \/>\nperformance of any of the terms, covenants, or conditions of this Agreement or<br \/>\nto exercise any right hereunder, shall not be construed as a waiver or<br \/>\nrelinquishment of the future performance of any rights, and the obligations of<br \/>\nthe party with respect to such future performance shall continue in full force<br \/>\nand effect.<\/p>\n<p>5.12 <u>Counterparts<\/u>. This Agreement may be executed in one or more<br \/>\ncounterparts each of which shall be an original and all of which together shall<br \/>\nconstitute one and the same instrument.<\/p>\n<p>IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the<br \/>\nEffective Date.<\/p>\n<table style=\"width: 100%;\" width=\"100%\" cellpadding=\"0\" class=\" \" border=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"4%\"><\/td>\n<td width=\"1%\" valign=\"bottom\"><\/td>\n<td width=\"41%\"><\/td>\n<td width=\"1%\" valign=\"bottom\"><\/td>\n<td width=\"5%\"><\/td>\n<td width=\"1%\" valign=\"bottom\"><\/td>\n<td width=\"5%\"><\/td>\n<td width=\"1%\" valign=\"bottom\"><\/td>\n<td width=\"41%\"><\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\" valign=\"top\">\n<p><strong>Support.com, Inc.<\/strong><\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td colspan=\"3\" valign=\"bottom\">\n<p><strong>Consultant: Richard Mandeberg<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n<p>By:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\">\n<p>Signed:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n<p>Name:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\">\n<p>Date:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n<p>Title:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n<p>Date:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<p>EXHIBIT A TO CONSULTING AGREEMENT<\/p>\n<p>STATEMENT OF WORK #1<\/p>\n<p><u>DESCRIPTION OF SERVICES <\/u><\/p>\n<p>Weekly reporting, consulting and other services with respect to the<br \/>\ntransition of business development responsibilities to new management personnel<br \/>\nin a professional and positive manner, including without limitation:<\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" width=\"100%\" cellpadding=\"0\" class=\" \" border=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"5%\"><\/td>\n<td width=\"2%\" valign=\"top\">\n<\/td>\n<td width=\"1%\" valign=\"top\"><\/td>\n<td valign=\"top\">\n<p>Transition for existing accounts and account relationships<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" width=\"100%\" cellpadding=\"0\" class=\" \" border=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"5%\"><\/td>\n<td width=\"2%\" valign=\"top\">\n<\/td>\n<td width=\"1%\" valign=\"top\"><\/td>\n<td valign=\"top\">\n<p>Transition for prospective accounts and account relationships<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" width=\"100%\" cellpadding=\"0\" class=\" \" border=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"5%\"><\/td>\n<td width=\"2%\" valign=\"top\">\n<\/td>\n<td width=\"1%\" valign=\"top\"><\/td>\n<td valign=\"top\">\n<p>Transition for existing business development team personnel<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" width=\"100%\" cellpadding=\"0\" class=\" \" border=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"5%\"><\/td>\n<td width=\"2%\" valign=\"top\">\n<\/td>\n<td width=\"1%\" valign=\"top\"><\/td>\n<td valign=\"top\">\n<p>Orientation and support of new business development lead<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" width=\"100%\" cellpadding=\"0\" class=\" \" border=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"5%\"><\/td>\n<td width=\"2%\" valign=\"top\">\n<\/td>\n<td width=\"1%\" valign=\"top\"><\/td>\n<td valign=\"top\">\n<p>Maintenance of positive and professional interactions with all involved,<br \/>\nincluding without limitation account relationships and all representatives of<br \/>\nthe Company153s existing customers and prospective accounts<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" width=\"100%\" cellpadding=\"0\" class=\" \" border=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"5%\"><\/td>\n<td width=\"2%\" valign=\"top\">\n<\/td>\n<td width=\"1%\" valign=\"top\"><\/td>\n<td valign=\"top\">\n<p>Other reporting and consulting projects as reasonably requested by<br \/>\nSupport.com in relation to any of the foregoing areas<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><u>SCHEDULE <\/u><\/p>\n<p>Commencing on the Effective Date and continuing weekly through the Term.<\/p>\n<p><u>PROJECT MANAGER <\/u><\/p>\n<p><u>Support.com Project Manager. <\/u><\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" width=\"100%\" cellpadding=\"0\" class=\" \" border=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"1%\" valign=\"top\">\n<\/td>\n<td width=\"1%\" valign=\"top\"><\/td>\n<td valign=\"top\">\n<p>Joshua Pickus<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><u>Consultant Project Manager <\/u><\/p>\n<table style=\"width: 100%; border-collapse: collapse;\" width=\"100%\" cellpadding=\"0\" class=\" \" border=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"1%\" valign=\"top\">\n<\/td>\n<td width=\"1%\" valign=\"top\"><\/td>\n<td valign=\"top\">\n<p>Richard Mandeberg<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><u>DESCRIPTION OF COMPENSATION ARRANGEMENTS <\/u><\/p>\n<p><u>Fees and Hours<\/u>.<\/p>\n<p>Fees are due as provided in the Parties153 Separation Agreement. Work is<br \/>\nestimated to involve at least 20% of FTE for Consultant based on past<br \/>\nemployment.<\/p>\n<p><u>Payment<\/u>. As provided in the Parties153 Separation Agreement. All<br \/>\nconsideration provided in relation to the Parties153 Separation Agreement is<br \/>\ninclusive of Consultant153s services as provided in this Statement of Work #1.<br \/>\nConsultant acknowledges and agrees that all payments made may be subject to<br \/>\ncustomary withholding for taxes as may be applicable.<\/p>\n<p><u>Expense Reimbursement<\/u>. Support.com shall reimburse Consultant for all<br \/>\nreasonable expenses incurred under this Agreement at Support.com153s request and<br \/>\nwith Support.com153s prior written approval. Reimbursable expenses shall be<br \/>\ninvoiced to Support.com on a monthly basis, together with all supporting<br \/>\ndocumentation required by Support.com, and Support.com shall pay such invoices<br \/>\nwithin thirty (30) days of receipt of invoice.<\/p>\n<hr>\n<p>IN WITNESS WHEREOF, the parties hereto have executed this SOW #1 to the<br \/>\nConsulting Services Agreement (&#8220;Agreement&#8221;) as of the date set forth below and<br \/>\nacknowledge that this SOW #1 hereby incorporates and is otherwise governed by<br \/>\nthe terms set forth in the Agreement, to which this SOW #1 is attached.<\/p>\n<table style=\"width: 100%;\" width=\"100%\" cellpadding=\"0\" class=\" \" border=\"0\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td width=\"4%\"><\/td>\n<td width=\"1%\" valign=\"bottom\"><\/td>\n<td width=\"41%\"><\/td>\n<td width=\"1%\" valign=\"bottom\"><\/td>\n<td width=\"5%\"><\/td>\n<td width=\"1%\" valign=\"bottom\"><\/td>\n<td width=\"5%\"><\/td>\n<td width=\"1%\" valign=\"bottom\"><\/td>\n<td width=\"41%\"><\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\" valign=\"top\">\n<p><strong>Support.com, Inc.<\/strong><\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td colspan=\"3\" valign=\"bottom\">\n<p><strong>Consultant: Richard Mandeberg<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n<p>By:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\">\n<p>Signed:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n<p>Name:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\">\n<p>Date:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n<p>Title:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"bottom\"><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<td colspan=\"2\"><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n<p>Date:<\/p>\n<\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td valign=\"top\"><\/td>\n<td valign=\"bottom\"><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false,"_stopmodifiedupdate":true,"_modified_date":"","_cloudinary_featured_overwrite":false},"corporate_contracts_companies":[8979],"corporate_contracts_industries":[9510],"corporate_contracts_types":[9539,9541],"class_list":["post-38712","corporate_contracts","type-corporate_contracts","status-publish","hentry","corporate_contracts_companies-supportcom-inc","corporate_contracts_industries-technology__programming","corporate_contracts_types-compensation","corporate_contracts_types-compensation__consulting"],"acf":[],"_links":{"self":[{"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/corporate_contracts\/38712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/corporate_contracts"}],"about":[{"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/types\/corporate_contracts"}],"wp:attachment":[{"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/media?parent=38712"}],"wp:term":[{"taxonomy":"corporate_contracts_companies","embeddable":true,"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/corporate_contracts_companies?post=38712"},{"taxonomy":"corporate_contracts_industries","embeddable":true,"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/corporate_contracts_industries?post=38712"},{"taxonomy":"corporate_contracts_types","embeddable":true,"href":"https:\/\/corporate.findlaw.com\/legal-api\/wp-json\/wp\/v2\/corporate_contracts_types?post=38712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}